Improving Employee Experience
in the Digital Workplace

Employees working from home don’t get the vital, informal co-worker interactions that they had when they worked onsite. This may lead them to feel more isolated and out of touch.

Video meetings have made remote collaboration possible. But they have their limits. If employees find themselves constantly attending back-to-back meetings – with the technical glitches and quality issues they sometimes bring – they can quickly grow tired and frustrated.

When things get busy or more people are working from home, training time is often the first thing to suffer. Providing skill development opportunities is essential to building your knowledge base, supporting people’s career goals, and keeping employees challenged and engaged.

Teams can easily get out of alignment with each other if enterprise-level communications are inconsistent or unclear. That can lead to confusion, misunderstandings, lower productivity, and poor strategic progress.

Every employee deserves regular, dedicated time with their supervisor to discuss issues, review progress, and make plans. If increased group video meetings and remote work are making those 1:1 discussions infrequent, employees can feel unheard and unsupported.

Whether your organization is experiencing “The Great Resignation” or just an uptick in turnovers, an unsatisfactory employee experience may be the culprit. Even if people love their jobs, they may look elsewhere if their current work environment is too hard to navigate.

Your ERP system may route vital business data from one department to the next. But what about the information your employees need from other departments? If your teams are too siloed, information sharing becomes a tedious process of emailing or texting back and forth. That’s not only a bad employee experience, but also an obstacle to collaboration.